Website Policies & Terms of Use

Last updated: 2025

Welcome to Blaze1! Your privacy, trust, and safety are important to us. Please review the policies below, which apply to your use of (Blaze1 Fire Experts) and any services provided by Blaze1 Fire Experts.

1. Privacy Policy

Information We Collect:

• Personal Information: Full name, phone number, email address, and service-related details (via forms)

• Technical Data: Browser type, IP address, device info, and cookies

• Location Data: For service availability and regional targeting

How We Use Your Data:

• To contact you regarding your inquiry or service

• To provide and improve our services

• For scheduling and billing purposes

• To send occasional promotions or updates (if you opt in)

How We Protect Your Data:

• Data is stored securely and only accessible to authorized personnel

• We do not sell, rent, or trade your data

2. Cookie Policy

Blaze1 uses cookies to improve your browsing experience.

What Are Cookies?

Cookies are small data files stored on your browser when you visit a website.

Why We Use Cookies:

• To remember your preferences

• To analyze site performance

• To enable functionality such as contact forms and service booking

Your Control:

You can disable cookies in your browser settings. However, this may limit certain features.

3. Cookie Consent

By using this website, you consent to the use of cookies as outlined in our Cookie Policy. When you visit our site for the first time, a cookie banner may appear requesting your consent explicitly.

4. GDPR & CCPA Compliance

Blaze1 complies with global data protection laws such as:

• GDPR (General Data Protection Regulation) – For EU residents

• CCPA (California Consumer Privacy Act) – For California residents

Your Rights:

• Access your data

• Correct incorrect or outdated information

• Request deletion of your data

• Opt out of marketing communications

To make a request, contact us at: info@blaze1@gmail.com

5. Terms of Service

Services Offered:

We provide fireplace and chimney services, including:

• Installation

• Repairs

• Chimney sweeps & inspections

• Fire glass upgrades

• Outdoor firepits

• Remote start upgrades

Bookings:

• Services can be booked via our website or by calling our support line.

• Appointment confirmation is sent after review and availability.

• Emergency/same-day requests may incur additional charges.

Payments:

• Payments are due upon service completion unless otherwise agreed.

• Accepted methods: Cash, major credit cards, digital payment (inquire for options)

6. Cancellation & Refund Policy

• Cancellations: Must be made at least 24 hours before the scheduled time to avoid charges.

• Refunds: If a service cannot be completed due to our error, a full or partial refund may be issued.

• Non-Refundable Charges: Diagnostics or service call fees are non-refundable once service begins.

7. Copyright & Intellectual Property

All content on (Blaze1 Fire Experts)—including logos, text, graphics, images, service names, and videos—is the intellectual property of Blaze1 or used under license.

You May Not:

• Copy, reuse, or distribute content without written permission

• Use our brand assets in your own materials without approval

Copyright violations will be pursued to the fullest extent of the law.

8. Disclaimers

• Services may vary by location or availability.

• Blaze1 does not guarantee uninterrupted website access.

• Results of service (e.g., fireplace performance) may vary based on system condition and other factors.

9. Limitation of Liability

Blaze1 is not liable for:

• Damages arising from improper use of our site

• Losses due to third-party websites linked from our site

• Delays or service changes due to weather, emergencies, or force majeure

10. Third-Party Links & Integrations

Our website may link to or integrate services such as:

• Yelp, Facebook, Instagram, TikTok (social media)

• Google Maps (for service area location)

We are not responsible for the content or privacy practices of these external platforms.

11. User Conduct

You agree not to:

• Submit false information in service requests

• Attempt to breach website security

• Spam our forms or impersonate others

Violation of these terms may result in a ban or legal action.

12. Modifications to This Policy

We reserve the right to change, update, or modify this policy at any time. Updated policies will be posted on this page. Continued use of the website indicates your agreement to any changes.

13. Contact Information

Blaze1 Fire Experts
Serving Dallas-Fort Worth & North Texas
Phone: +1 (214) 736-4722
Email: info@blaze1fireexperts.com
Website: (Blaze1 Fire Experts)

For legal inquiries or privacy concerns, please contact us via email.